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30 DAY MONEY BACK GUARANTEE*

If you change your mind or don't like the product. We can exchange or refund your purchase. Get started HERE. After you fill out a form we will evaluate your request and send you further instructions. Apache Pine reserves the right to determine manufacturing defects. 
*Does not include shipping and handling costs.
*USA only, not offered for international orders.
*Does not include apparel or soft goods.
 All products must arrive back within 30 days from the date of purchase. 

Arc-Iris products are based on Arc-Iris return policy/warranty policy. Please visit Arc-Iris Help Page for more info 

1 YEAR WARRANTY

Apache Pine Warrants products against manufacturing defects in materials and workmanship for 1 Year from the date of the initial purchase. Apache Pine reserves the right to determine manufacturing defects. All claims should be submitted via our online form. Apache Pine products are handcrafted to go with you to the office or school, to remind you to get outside more!

Does not include apparel or soft goods.

Arc-Iris products are based on Arc-Iris return policy/warranty policy. Please visit Arc-Iris Help Page for more info 

APPEARANCE

Please be aware that no two pieces of wood are identical. Therefore, no two products from Apache Pine will be exactly alike. Product photos on this website should be used solely as a guide to what a product will resemble, not as an exact representation. Differences in wood patterns makes it impossible to supply an exact picture of each product. Differences should be expected in each product’s construction, as minor differences are inherent to Apache Pine's handcrafted manufacturing process. Thankfully, Apache Pine's one by one product construction guarantees individual attention to detail and quality assurance in every product. 

 WATCH CARE

  • Remove the white plastic spacer, set time, push in crown until it clicks.
  • Always wear your watch high and snug on your wrist. Wearing your watch near your hand can create pressure on the band anchors.
  • Keep your watch clean and away from moisture.
  • Be careful when putting on jackets and backpacks your watch can easily get snagged and damaged.

*Splash Resistant Case: Keep away from moisture whenever possible. Guarantees no protection against water or moisture damage. Water damage will never be considered a manufacture defect. 

QUALITY ASSURANCE

Each one of our watches is assembled by hand. Then goes through rigorous quality check including but not limited to. 

  • 24 Hour Movement test
  • Anchor Stress Test
  • Parts Fitment 
  • Visual and Physical Evaluation

CODES

All discount, coupon, and gift card codes are subject to Shopify settings. Only one code can be applied per purchase. We are sorry for the inconvenience 

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GENERAL CONTACT: CLICK HERE